1. Our Commitment
Alva Health is committed to ensuring our digital services are accessible to people with disabilities. Metabolic health intelligence should be available to everyone, regardless of how they access technology.
We target conformance with WCAG 2.2 Level AA as our accessibility standard, aligned with EN 301 549 (EU), the UK Accessibility Regulations 2018, and ADA requirements (US).
2. Conformance Status
| Standard | Target level | Current status |
|---|---|---|
| WCAG 2.2 | AA | Partial conformance — WCAG 2.1 AA baseline achieved · WCAG 2.2 delta items in remediation |
| EN 301 549 (EU) | AA | Aligned with WCAG 2.2 AA target |
| UK Accessibility Regulations 2018 | AA | In progress |
| ADA (US) | WCAG 2.2 AA | WCAG 2.2 AA target applied |
3. Technical Measures
Perceivable
- All non-text content has text alternatives
- Colour is not the only visual means of conveying information
- Minimum 4.5:1 contrast ratio for normal text, 3:1 for large text
- Text can be resized to 200% without loss of content or functionality
- Content does not flash more than three times per second
Operable
- All functionality available via keyboard navigation
- Focus indicators visible on all interactive elements
- No keyboard traps
- Skip navigation links provided
- Page titles and headings are descriptive
Understandable
- Language of each page declared in HTML
- Error messages are descriptive and suggest corrections
- Form inputs have visible, associated labels
- Consistent navigation across pages
Robust
- HTML is valid and well-structured
- ARIA landmarks and roles used appropriately
- Compatible with current assistive technologies
- prefers-reduced-motion respected — all animations suppressed when this setting is active
4. Known Limitations
| Area | Limitation | Target resolution |
|---|---|---|
| EVA chat component | Typing indicator not announced by all screen readers | Q4 2026 |
| Glucose waveform chart | SVG chart requires enhanced text alternative for screen readers | Q4 2026 |
| Video content | EVA and product videos do not yet have captions or audio descriptions | Q1 2027 |
| App screens section | Complex data visualisations require enhanced ARIA labelling | Q4 2026 |
| Arabic (RTL) | Full RTL layout in development alongside language rollout | Q1 2027 |
| WCAG 2.2 Focus Appearance (2.4.11) | Enhanced focus indicator specification in progress | Q4 2026 |
| WCAG 2.2 Dragging Movements (2.5.7) | Alternative input review in progress | Q1 2027 |
5. Accessibility Roadmap
| Priority | Action | Target |
|---|---|---|
| High | Screen reader announcements for EVA chat typing indicator | Q4 2026 |
| High | SVG waveform chart: add accessible data table alternative | Q4 2026 |
| High | WCAG 2.2 Focus Appearance compliance across all interactive elements | Q4 2026 |
| High | Enhanced ARIA labelling for app screen data visualisations | Q4 2026 |
| Medium | Captions for all EVA and product videos | Q1 2027 |
| Medium | Audio descriptions for informational video content | Q1 2027 |
| Medium | RTL layout for Arabic language support | Q1 2027 |
| Medium | WCAG 2.2 Dragging Movements alternative input support | Q1 2027 |
| Low | Third-party accessibility audit by specialist firm | 2027 |
6. Supported Browsers and Assistive Technologies
Supported browsers
| Browser | Minimum version | Platform |
|---|---|---|
| Chrome | Current and previous major version | Desktop · Android |
| Safari | Current and previous major version | Desktop · iOS |
| Firefox | Current and previous major version | Desktop |
| Edge | Current and previous major version | Desktop |
| Samsung Internet | Current and previous major version | Android |
Assistive technologies tested
- NVDA (Windows) with Chrome
- VoiceOver (macOS and iOS) with Safari
- TalkBack (Android) with Chrome
- Windows High Contrast Mode
- Zoom text scaling to 200%
7. Feedback and Contact
Email: accessibility@alva.health · Response within 5 working days.
If you require content in an alternative format, contact us and we will accommodate your request where possible.
8. Enforcement
EU: Schlichtungsstelle nach dem BGG (Germany) · UK: Equality and Human Rights Commission (EHRC) · US: US Department of Justice (ADA).
9. Third-Party Content
Some content is provided by third parties (Mux video, Stripe payment forms). We cannot control third-party accessibility but select providers who demonstrate a commitment to accessibility standards.
10. Review Schedule
This statement is reviewed annually and updated whenever significant platform changes are made. Last reviewed: 6 August 2026.